You can edit states from the Admin section of the system, located under Tools.

PROCESS:

You can add and edit States from the Admin section of the system, which you can find under Tools.

• Click on Tools in the side menu, then click Admin.
• On the State table, click on the pencil icon next to the state you want to edit.
• Make the changes needed.
• Click on Save Changes button.

To ADD A STATE – refer to the Knowldge Base article. LINK

NOTE:  STATE is an optional function for clients, and if you want this function turned on, please contact Zerite Support via the Ticket system.