If an asset is reported as Faulty, to get the Operational Status back to Green you must do a new service record and Archive the reported fault record.

STEP BY STEP:

• Find the Asset on the Search Table – Click the VIEW icon.
• This will open the full asset view and edit page.
• Click on VIEW Service Record to make sure it’s the correct record to archive.
• Close Popup and on the Service Record Table click the ARCHIVE icon.

NOTE:  DO NOT Archive a service record if a new non faulty service record is not entered.

• Close Popup and on the Service Record Table click the ARCHIVE icon.
• Confirm YES, ARCHIVE.
• The Service Record will be moved to the archives table for this asset.